Residential Rehab Outcomes Project

The initial stages of the project are indeed mostly focussed on care managers and getting better market information into their hands.

We believe that the project will help providers by enabling commissioners / care managers to be smarter in how they place clients; for example using a wider range of providers rather than using a small historic list.

The project should also benefit providers more directly. The plan is to provide providers with much more detailed market information than you currently have available; this will help you position, market and price your service.

The actual information fed back to providers is open to discussion. It is unlikely to actualy happen for six months or more so there is time for proper consultation on what you would find helpful.

At this stage, we do not plan on publishing outcome data for all services back to providers and the general public - though we are interested in your views on this. We do yet see an 'in principle' problem with this, though it is difficult present such complex information in a way that will not be misinterpreted. For example, it would not be easy to present data about outcomes across disimilar services without people assuming they are similar and comparable.

What is more likely is the publication of benchmarking data directly to services - so you can see how your own serivce compares to others, across different variables, without seeing the actual names of the other services.

Feedback via the consultation would be welcome.